Blog
Cybersecurity insights and updates for Australian small businesses
Incident Response
What to Do in the First Hour After a Business Email Compromise
A plain-English first-hour checklist for Australian small businesses responding to a business email compromise, including containment, password resets, mailbox rules, payment warnings...
Microsoft 365
The 7 Microsoft 365 Settings Every Small Business Should Check
A plain-English guide for Australian small businesses covering the seven Microsoft 365 settings that matter most, including MFA, admin accounts, forwarding, sharing...
Cyber Insurance
What to do when a cyber insurance form asks about login security, device protection and backups
Cyber insurance forms often ask technical questions about multi-factor authentication, device protection and backups. A small business owner may recognise the product...
Microsoft 365
Microsoft 365 backup: what Microsoft can and cannot restore
Ask your provider to restore one deleted email and one important file. The result will tell you more about your recovery plan...
Local IT Support
A cybersecurity checklist for Ringwood businesses
Ringwood businesses rely on email, cloud software, laptops and phones to keep work moving. A fake invoice, stolen account or failed backup...
Local IT Support
IT support in Croydon: what small businesses should expect
IT support should keep staff working and explain problems without making the business owner learn technical language. For a small business in...
Compliance
Before relying on SMB1001 Gold, check the current standard
You may see SMB1001 Gold mentioned in an older proposal, tender, customer request or online article. Do not assume that an older...
Managed IT Support
The clean IT handover checklist for small businesses
A provider change becomes risky when the business cannot sign in to its own email, domain, backups or billing accounts. Check those...
Managed IT Support
What to ask before leaving your current IT provider
Changing IT providers should not mean losing access to email, backups, licences or business equipment. A planned handover protects daily work and...
Microsoft 365
Reviewing Microsoft 365 licensing before renewal
Microsoft can change plan names, features, billing choices and prices. A renewal is a useful point to check what the business is...