I had a customer today that couldn’t log into their WordPress Admin account and asked if I could assist.

Through the users cPanel I was able to reset the password using the steps below.

Log into your cPanel and locate Softaclous under the Software Section.

step one

Click Softaculous Apps Installer

 

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In the Top Right click on the All Installations icon.

step three

Click on the pencil to Edit the corresponding Install Instance of WordPress

 

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Scroll down until you see the Admin Account Section

Fill out the details for your new admin account and click Save Installation Details
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