When helping a user with computer problems its relatively easy to get them to run a remote support tool and just get into the machine and see exactly whats going on.

Although when it comes to Smart phones or tablets, and the different versions of OS and skins, it can sometimes be a little tricky to remember all the different layouts.

Enter Chasms.com, an awesome resource that had screenshots of most of the settings you will be talking through your customers.

ChasM’s has been supplying the technical community with the latest screenshots (walkthroughs) of Internet applications and programs for over 15 years. These include Windows OS, Mac, email, browsers, security, spam, routers, modems, networking, games, etc.

I’ve found it a invaluable resource and only wish I found it sooner.
It looks like its kept pretty up to date with windows 10, outlook 2016, iOS9 and more.