Business IT and security.Taken care of.

Get help with everyday IT problems and make your email, accounts and business data safer. Tell us what's getting in the way. We'll help you work out what to do next.

Talk to us about your IT Run a free domain check

Croydon-based IT support for the outer east. Onsite help in Melbourne's outer east, with remote support across Australia.

Less time dealing with IT.

Email trouble, unreliable computers or concerns about security? Start with the problem. You don't need to know which service to ask for.

Explore our IT services

Work directly
with Jake.

Jake Paternoster has worked in IT since 2004 and founded JCPIT Support in 2010. You deal directly with him for advice and follow-up, backed by specialist security tools.

Meet the people behind JCPIT
Talk to us about your IT

Threat monitoring.
Human investigation.

  1. Suspicious activityMonitoring tools flag unusual behaviour.
  2. Analyst reviewSecurity analysts investigate the alerts.
  3. Practical next stepsJCPIT coordinates the response with you.
For selected managed security services. We agree coverage and response permissions with you before setup.
See how managed security works

See the work.
Review what needs attention.

Your reports explain the work completed, problems found and recommended next steps for the services we manage.

Selected managed security services include 24/7 managed security monitoring by security analysts. That is security monitoring, not a promise of a 24/7 JCPIT helpdesk.

See how reporting works How managed security monitoring works

Try a report on your own domain.

The free domain check returns five public email-setting checks with explanations and a PDF. It is separate from ongoing service reporting.

Run a free domain check

Start with a conversation.

  1. Tell us what's not working

    Share the IT problems or security concerns that are taking up your time.

  2. Get a practical recommendation

    We'll explain your options and confirm the work, responsibilities and pricing before you commit.

  3. Plan the change

    We organise the agreed setup and any provider handover around your business.

Talk to us about your IT
Local IT support

IT support from Croydon, for the outer east.

JCPIT Support is based at 144 Maroondah Hwy, Croydon. We support small businesses across Melbourne's outer east.
Croydon-based help
Remote support and onsite help for small businesses in Croydon and Melbourne's outer east.
Security built in
We manage security settings alongside your email, devices, Microsoft 365, backups and domains.
Plain-English next steps
We explain what needs fixing, why it matters and who will handle it.
View all IT services About JCPIT Support See outer-east coverage

The technology we use.

Depending on the agreed services, we work with technology from Microsoft, Huntress, Check Point, Cove, ThreatLocker and DefensX. We'll explain which tools fit your business and what they cover.

Practical advice for your business.

Browse the resources

Is your business email set up correctly?

Check five public domain settings used by Microsoft 365. See what each finding means and what to do next.

Run the free domain check

What should you ask an IT provider?

A practical guide to support, security, responsibilities and the details worth checking before you choose.

Read the provider guide

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