Business IT and security.Taken care of.

One local team for everyday IT support, Microsoft 365, email security, devices and backups. Choose what you need help with, then agree the work with us before setup.

Choose what we look after Run a free domain check

Croydon-based IT support for the outer east. Remote support, with onsite help when needed.

Threat monitoring.
Human investigation.

  1. Suspicious activityMonitoring tools flag unusual behaviour.
  2. Analyst reviewSecurity analysts investigate the alerts.
  3. Practical next stepsJCPIT coordinates the response with you.
For selected managed security services. We agree coverage and response permissions with you before setup.
See how managed security works

See the work.
Review what needs attention.

We agree which systems and services we look after. Your reports explain the work completed, any problems found and what still needs fixing.

Selected managed security services include 24/7 managed security monitoring by security analysts. That is security monitoring, not a promise of a 24/7 JCPIT helpdesk.

See how reporting works How managed security monitoring works

Try a report on your own domain.

The free domain check returns five public email-setting checks with explanations and a PDF. It is separate from ongoing service reporting.

Run a free domain check

What would you like us to look after?

Choose the areas where you need help. We'll discuss your setup and recommend services to suit.

Choose what we look after

Agree on the work before it starts.

  1. Choose what you need

    Select the areas you'd like help with. Not sure? Ask us to help you choose.

  2. Confirm the requirements

    We talk through your setup, responsibilities and scope before you agree to anything.

  3. Plan the setup together

    Once the scope is agreed, we organise access, handover and setup around your business.

Choose what we look after

Meet your
local IT team.

Jake Paternoster founded JCPIT Support in 2010 and works directly with clients. Tell us how your business uses IT and where you need help.

Meet the people behind JCPIT
Choose what we look after
Local IT support

IT support from Croydon, for the outer east.

JCPIT Support is based at 144 Maroondah Hwy, Croydon. We support small businesses across Melbourne's outer east.
Croydon-based help
Remote support and onsite help for small businesses in Croydon and Melbourne's outer east.
Security built in
We manage security settings alongside your email, devices, Microsoft 365, backups and domains.
Plain-English next steps
We explain what needs fixing, why it matters and who will handle it.
View all IT services About JCPIT Support See outer-east coverage

The technology we use.

Depending on the agreed services, we work with technology from Microsoft, Huntress, Check Point, Cove, ThreatLocker and DefensX. We'll explain which tools fit your business and what they cover.

Practical advice for your business.

Browse the resources

Is your business email set up correctly?

Check five public domain settings used by Microsoft 365. See what each finding means and what to do next.

Run the free domain check

What should you ask an IT provider?

A practical guide to support, security, responsibilities and the details worth checking before you choose.

Read the provider guide

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