Why managed backup?
Client records, financial files, project documents and emails need a recovery plan. Backups help you recover after a drive failure, ransomware or accidental deletion.
We agree what needs backing up, set up automatic backups and confirm the monitoring and restore-check schedule with you.
What is included
- Automated backups. We configure backup schedules for the supported servers, workstations and cloud data included in your agreement.
- Offsite and cloud storage. Backups are stored securely offsite so they are protected even if your office is affected by fire, flood, or theft.
- Backup monitoring. We review the agreed backup jobs on the schedule in your agreement and investigate reported failures or signs of a problem.
- Test restores. We agree a schedule for sample restores and report whether the selected data could be restored.
- Microsoft 365 backup. We agree coverage for supported email, OneDrive, SharePoint and Teams data separately from Microsoft 365’s built-in retention and recovery tools.
- Restore assistance. We assess the available backups and coordinate the agreed recovery work. Restore options depend on the affected systems and usable backup copies.
- Ransomware recovery. We maintain isolated backup copies to reduce the risk that an attack also damages the backups.
Backup coverage to discuss
- Servers (file servers, application servers, databases)
- Workstations and laptops
- Microsoft 365 (Exchange, OneDrive, SharePoint, Teams)
- Google Workspace (Gmail, Drive)
- Other cloud applications where supported by the agreed backup service
How it works
- We assess your environment. We identify what needs to be backed up, how often, and where the backups should be stored.
- We deploy and configure. We plan installation around your team and set up the backup agents, schedules and storage.
- We monitor and maintain. We monitor the agreed backup jobs, test restores on the agreed schedule and report results, including issues that need attention.
