A network security camera is another device connected to your business systems. If it has a weak password, old software or unsafe remote access, someone may be able to view the feed or use the device as a starting point for further attacks.
Manage useful cameras like any other connected business device.
Know how the camera connects
Create a list of cameras, recorders, viewing apps and cloud accounts. Record who installed them, who owns each account and how staff view footage from outside the premises.
Check whether the system connects directly to the internet or through a supplier's cloud service. If nobody can explain the connection, ask the installer or IT provider before changing settings.
Common weaknesses
Default or shared passwords
Change default administrator details. Give each authorised person their own account where possible, and use multi-factor authentication for the viewing service if it is available.
Remove access for former staff, contractors and installers who no longer need it.
Old device software
Check whether the camera and recorder still receive security updates. Install supported updates through the manufacturer's official process. Plan to replace equipment that is no longer supported and cannot be protected another way.
Unnecessary remote access
Turn off remote viewing if the business does not use it. If remote access is required, limit it to approved accounts and devices. Avoid exposing camera management pages directly to the internet.
Cameras sharing the main business network
Where practical, place cameras and recorders on a separate network from staff computers and systems that hold customer or payment information. Your IT provider can set rules that allow only the connections the camera system needs.
This separation limits what an attacker or faulty device can reach. It does not replace secure passwords and updates.
Review footage and privacy settings
Decide who can watch live footage, export recordings and change settings. Keep only the footage the business needs and protect exported copies.
Camera placement, audio recording, signs and staff monitoring can raise privacy or workplace issues. Obtain appropriate advice for your location and use. A technically secure camera can still be used in an inappropriate way.
Monitor and maintain the system
Include the camera system in regular technology reviews. Check:
- Whether all cameras and recorders are known.
- Whether updates are current.
- Whether remote access is still required.
- Which users and suppliers have access.
- Whether recovery email addresses and phone numbers belong to the business.
- Whether the recorder's date and time are correct.
Accurate time matters if footage is needed after an incident.
When nobody can explain how the cameras reach the internet or the rest of the business, book a camera and network security consultation. JCPIT Support will review the network and account access, then work with the camera installer where specialist support is needed.
